Graduate Services Program

RuffaloCODY’s experience managing on-campus phonathon campaigns is a company hallmark. Our Graduate Services Program is designed for schools with between 10,000 - 55,000 callable prospects. With this total management program, our team focuses on the strategic oversight and day-to-day phonathon operations, allowing your staff more time to develop crucial giving programs. Contact us to learn more.

Summary of Services

Annual Fund Consultation and Strategy
A RuffaloCODY project team is assembled to design and implement your program including a calling calendar, operating plan and recommendations designed to increase the overall effectiveness of your phonathon program.   

On-Site Phonathon Management
An experienced RuffaloCODY phonathon manager is dedicated to the recruitment, retention, and on-going training of your student-calling team and supervises all phonathon sessions.

CAMPUSCALL® Automation
Each Graduate Services Program is conducted with our industry-leading automated phonathon system. CAMPUSCALL offers progressive dialing capabilities, allowing student callers sufficient time to prepare for each call. With CAMPUSCALL, clients also have access to the HEP matching gift database.

Data Research and Management
Before loading your data into our CAMPUSCALL system, RuffaloCODY will verify and update existing phone numbers as well as add phone numbers where they are missing.

E-Strategy
Utilizing RuffaloCODY’s email delivery system, your constituents receive electronic communication, which can include pre-call messages and next-day pledge confirmations.

Program Benefits

• A calling center with YOUR student callers contacting YOUR alumni, parents and friends on YOUR campus
• Automation with CAMPUSCALL software offers sophisticated segmentation and efficiency
• Custom online reporting of daily, weekly, monthly and final results with detailed analysis and recommendations provided during the program and upon its completion
• All necessary hardware brought to campus for the duration of your phonathon including laptops, headsets and progressive dialers
• A comprehensive, customized training program for the entire phonathon staff
• All creative materials (scripts, training manual, e-messaging and pledge confirmations/reminders) developed by a professional writer with your institution’s goals and culture in mind
• Emphasis on the value of credit card participation—instant fulfillment
• A focused annual giving staff – RuffaloCODY’s on-site management of your phonathon allows your staff to spend time and energy in other areas of priority, including leadership giving, reunion campaigns and strengthening young alumni efforts
• Increased results in overall dollars pledged

“With RuffaloCODY, we have a committed team that is actively engaged in our phonathon. Because of our on-site phonathon manager’s leadership, professionalism and expertise, we have twice as many student callers now than we ever had in the past and, because of RuffaloCODY’s extensive, in-depth training, our student callers say they feel better prepared to do their jobs. The onsite visits from our team leaders and the post-campaign reporting give us valuable support and detailed analysis essential to growing our program.” 

Lesley Cole, Director of the Annual Fund,
Oglethorpe University

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