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Testimonials

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MASTERS Programs

“Being a Master Site with Ruffalo CODY means having the freedom and flexibility to focus my attention on other annual giving initiatives and projects. Our Call Center manager provides excellent management and reporting. The whole support team that comes with Master Site service is proactive and professional. We can count on strong scripting, great technical support, and constant communication and information which helps us reach goals and improve relationships with our constituents.”

Jenni Marsh
Director of Annual Giving
Ball State University

“At the University of Georgia, we are continually questioning ourselves and refining how we do things.  Likewise, RuffaloCODY always has been focused on improving, evaluating, and ensuring that we are constantly making the best even better.  They are absolutely the industry leader in higher education calling center management.”

David Jones
Senior Director of Annual Special Giving & Prospect Development
University of Georgia

“If you take a hard look at the MASTERS model, consider the expertise and knowledge RuffaloCODY provides, and compare all that to a self-managed on-campus phonathon campaign, you’ll see the MASTERS Program comes out way ahead in every area.  I can’t imagine going back to operating our call center again.”

Bob Knutson
Director of Advancement Services
University of North Dakota Foundation

“Annual giving is the lifeblood of any institution, and first impressions are everything.  We’re entrusting RuffaloCODY to come in and train our student-callers to make sure they are prepared to build those critical relationships that are so important to our annual giving program.  With RuffaloCODY, when we look at the results at the end of the day, we know we made a really wise investment.”

Lori Chorey
Executive Vice President
The Florida State University Foundation

“I’ve been involved with annual giving at various institutions since the 1980s, when we were working from 3 x 5 index cards, so I’m aware of the processes and I’m familiar with the challenges.  To actually get our call center up and running with students who are excited about making the calls and seeing the results is very rewarding.  It’s just what we hoped for, and people on campus are definitely paying attention to the success that is being achieved.”

Ellen Jamra
Executive Director of Advancement Services
California State University, Fresno

“RuffaloCODY has been a terrific partner in helping our growing program achieve the desired results we’ve set forth.  We’re getting positive feedback from our alumni and parents about the professionalism and enthusiasm of our student callers, and we’re seeing significant progress.”

Edward Chiu
Associate Vice President for Institutional Advancement
Providence College

“It is so wonderful to work with such wonderful people at RuffaloCODY who care so much and make the impossible happen. Thank you to all of you!”

Rachael Hubbard
Exceptional Fund
Abilene Christian University


Graduate Services Programs

“We believe a phonathon is the best way to put our mission in front of a broad constituency.  For our donors, the chance to speak personally with a current student means a lot.  When it comes to executing the plan, RuffaloCODY is able to do it better than we could do it on our own.”

Tom Richards
Director of Development
Crown College

“Not only is RuffaloCODY a great partner to work with, they’re dedicated to making our effort a success.  They have a wealth of experience with nonprofit organizations, so they really understand our needs and how important it is to us that we succeed.  We have a small development staff.  Telefundraising is a vital component of our campaign, bringing in a third of our annual fund goal.  We’re excited about continuing our program and realizing further growth.”

Kelly Myers
Development Director
Holy Family Catholic Schools

“We had a successful and very mature annual fund, and we were looking for a way to take it to the next level. RuffaloCODY offered the opportunity to engage our alumni directly with current students, and provided technology, expertise and seasoned support professionals.  We have had growth in alumni participation every year, and last year we set a record for the most alumni donors ever.  RuffaloCODY was a crucial part of this success.”

Brian Gawor
Director of the Knox Fund
Knox College

“It’s obvious RuffaloCODY really cares about us.  They educated us about what to expect and advised us on best practices, based on their expertise and experience.  The projections RuffaloCODY provided were ambitious but with their guidance, we did reach more people, we did see increased pledge amounts, and I believe we did have better scripting and segmentation.”

Wendy Scardino
Director of Annual Funds
Clarke College

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