Phonathon Consulting

By managing phonathon programs on more than 150 campuses each year, we have pioneered industry-best practices and developed new technologies designed to better steward donors, increase participation and philanthropic contributions, and strengthen the relationship between the clients we serve and their constituents. A hands-on consulting visit with a member of our senior operations team can lead to incredible results and raise the bar for your annual fund.

RuffaloCODY’s professional phonathon consultation focuses on both the short and long-term objectives, and provides immediate feedback regarding strengths and areas for improvement. In advance of the visit, we work with you to build a tailored agenda based on the needs of your program.  During the consultation, we will thoroughly review all components of your program, discuss our assessment with you, and deliver an analysis that highlights strengths and offers recommendations for areas that might be improved.

Topics can include:

  • More effective donor retention strategies
  • Segmentation and calling pool strategies
  • Maximizing call sessions and team meetings
  • Coaching and motivating calling teams
  • Increasing upgrades, fulfillment, and participation rates
  • Much more; each visit is designed to best suit your needs

Our clients say it best:

“Our RuffaloCODY consultants provided a tremendous amount of experience with their on-site visit.  Their many years of experience running hundreds of programs across the country served us well as RuffaloCODY was able to assist us in taking a close look at our current phonathon practices.  Their guidance helped us identify a handful of improvements we could implement immediately that would bring us more success with our phonathon program.  They also helped us focus on the key metrics that we needed to monitor.  While we had looked at these numbers in the past, the on-site visit helped us analyze these metrics more broadly and that was when the proverbial light bulb came on for us.”

Carl Pitruzzello
Executive Director of Advancement Operations
University of New Haven

Question_FM

QUESTIONS TO CONSIDER:

Q: How do we improve ROI for the phonathon?
Q: How do we maximize dollars while still growing our donor base?
Q: What’s our phonathon’s potential?
Q: How should our phonathon manager be spending their time?

LET’S TALK ABOUT YOUR ANSWERS

 

CONTACT US

To inquire about phonathon consulting solutions for your organization, please use the Contact Form below or the Live Chat button below to speak with a member of the RuffaloCODY team immediately.

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