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RuffaloCODY is an Equal Opportunity Employer (EOE).
2008 employee satisfaction survey results indicate that more than 90% of RuffaloCODY employees:
- feel their job is important
- feel their co-workers are committed to doing quality work;
- enjoy opportunities to learn and grow;
- and feel someone at work cares about them as a person!
Request information about careers.
Current Job Openings
* Full-time (FT) positions listed at the top; Part-time (PT) positions, including calling representatives, listed toward the bottom.
| *Program Center Manager |
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RuffaloCODY Program Center Manager
MASTERS and Graduate Services Divisions
On-Campus Locations Across North America
Program Center Managers are responsible for managing, planning, and organizing the telephone fundraising efforts for the Annual Fund of a college or university. The PCM position offers the opportunity for management, client relations and fundraising exposure. An industry leading training and mentoring strategy make this position unique.
Job Responsibilities:
Responsibilities include development and management of student supervisors (where applicable) and recruiting, hiring and training of student fundraisers. The Program Center Manager performs daily, weekly and long-term statistical analysis; serves as on-site liaison to our clients and maintains the integrity of a RuffaloCODY managed site.
Program Center Managers relocate to a host institution working with an institution to improve their fundraising efforts. There are occasionally opportunities for traveling positions.
This position is a full-time, salaried role with benefits.
RuffaloCODY Program Center Managers traditionally maintain a Sunday thru Thursday schedule of afternoon and evening hours (12:30 pm – 9:30 pm in most areas, schedules may vary based upon institution).
DUTIES & RESPONSIBILITIES
Maintain positive relationships with clients, subordinates and senior management
Management of Calling Center staff
Coordinating internal staff
Recruiting/Interviewing/Training student fundraisers and supervisors
Staff Motivation & Retention
Data Analysis
Project Reporting
Forecasting/Projections
Setting and Meeting Goals, tracking progress and statistical trending
Responsible for site specific Human Resources*
Financial Reporting/Analysis
Knowledge, Skills and Abilities:
Must be self-motivated, business minded, leadership oriented and have an ability to achieve personal and professional goals. Clear communication skills (both oral and written) are a necessity. Ability to analyze statistics and offer insight into statistical trending of program/project, strong knowledge of MS Office products and a demonstrated ability to learn new software quickly. Knowledge of CAMPUSCALL preferred.
Ability to take ownership of the program, utilizing innovation and creativity to advance and improve productivity is essential. Previous management and/or leadership experience necessary. Occasional hardware/office machine troubleshooting required.
Expectations:
Must be able to meet and exceed the client’s fundraising expectations using goal setting, motivation and other management skills; and build/maintain positive relations with clients, support staff and managerial peers. The capacity to manage a large staff of collegiate aged students and demonstrate managerial integrity is necessary.
Education/Training Requirements:
Bachelors degree or greater
Preferred:
Experienced fundraising background (Calling Center and/or Annual Fund experience)
Supervisory / management experience
Of Note:
A valid US Drivers License is required for Graduate Services Center Manager (traveling) positions. |
| Apply for this job |
* Senior Supervisor |
Cedar Rapids, IA |
| A unique opportunity to gain management exposure. The Senior Supervisor will act in a dual role: as a Supervisor within the NPS-EM Division and as a Graduate Services Program Center Manager when on on-campus assignments.
The Senior Supervisor will be exposed to the various elements of the NPS and Graduate Services divisions while training for the role of Senior Supervisor.
Duties will include: staff development and management, program set-up, on-site liaison to clients and coworkers, direct client interaction, program analysis, calling shift set-up, shift wrap-up, team motivation, mentoring, calling priority programs, team coaching, on-site wrap-up, final reporting, etc.
Duties also include data analysis, project reporting, projecting and forecasting results, setting and meeting goals and financial reporting and analysis. Travel and intermittent relocation (6-20 week assignments) will be required to fulfill portions of this role.
Required:
Ability and willingness to travel for extended periods of time
Excellent verbal and written skills
Leadership experience
Valid driver license & safe driving record
Associates degree
Preferred:
Bachelors degree or greater
Fundraising experience in a Call Center setting
Management experience |
| Apply for this job |
Associate VP, EM Services |
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RuffaloCODY, a leader in enrollment management targeting tools and services, is seeking four new account executive professionals to assist with continued growth in the Northeast, Midwest, New England and Southeast.
The Associate Vice President, Enrollment Management Services and Consultant will manage all sales and sales related activities for EM division. Provide consulting for clients on services provided. This includes overseeing territory management, acting as liaison with operations and lead responsibility for product enhancements and development.
Duties & Responsibilities
Manage day to day sales activity
Responsible to track and reach sales goals
Consult with and enhance relationships with all clients.
Education/Training Requirements:
Bachelors Degree
Related professional experience in markets served
Proven management skills
Proven sales skills
Preferred:
Masters Degree
10-15 Years in Admissions experience
Excellent verbal and written communication skills |
| Apply for this job |
Call Center Representative |
Atlanta, GA |
| Contact alumni of Georgia State and solicit support while updating them on information & updates about the school.
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| Apply for this job |
Mailroom Assistant |
Cedar Rapids, IA |
Responsible for processing daily and reminder fulfillment mail for clients and miscellaneous day-to-day mailroom tasks.
Duties and Responsibilities:
Process daily and reminder client mail
Assist Mailroom Specialist with miscellaneous day-to-day mailroom tasks
Assist Inventory Specialist with client fulfillment inventory
Ability to running mailroom equipment
Job Requirements:
Required:
High School Diploma or GED
Attention to detail
Must be able to lift 40lbs. consistently
Must have a valid driver’s license
Preferred:
Previous experience in a telemarketing environment
Experience with Microsoft Office |
| Apply for this job |
Non Profit Supervisor |
Cedar Rapids, IA |
| The main functions of the Supervisor are to:
Hire, train and oversee call center representatives.
Administer company and departmental policies and procedures.
Assist Reps to raise funds and gather data for clients.
Supervisor is expected to convey a professional and positive image internally and externally.
Duties Include:
Hire, train, and mentor call center representatives.
Assists in their personal development as client contacts, fundraisers, and data gatherers.
Responsible for implementation and coordination of information,policies and procedures needed by reps. to perform their jobs efficiently.
Set expectations for reps. by providing coaching/counseling and being responsible for administering discipline when necessary.
Job Requirements:
Bachelors degree or equivalent work experience. Supervisory experience.
Skills in leadership, judgment, initiative, problem solving and organization.
Proficient in Microsoft Word, Powerpoint, and Excel.
Completion of supervisor training class.
Excellent verbal and written skills.
Preferred:
Fundraising experience or equivalent sales experience.
Management experience highly desired. |
| Apply for this job |
Project Manager, EM Division |
Cedar Rapids, IA |
For more than 17 years, RuffaloCODY has offered Enrollment Management Strategies that allow colleges and universities to better utilize resources and target the right students for their recruitment efforts.
Through utilizing their own admission experience, Project Managers play a key role in building and maintaining strong relationships between RuffaloCODY and its clients.
Project Managers guide internal teams by establishing and monitoring project timelines, and working with clients from program development through campaign completion. The Project Manager also works collaboratively with the Account Executive on strategies and planning for client enrollment objectives.
In leading the internal project team, the Project Manager creates personalized solutions, within the variety of services offered by RuffaloCODY, to meet the individualized needs of each client. Upon conclusion of the program, the Project Manager can assist the client in integrating results with their current recruitment efforts.
Job Requirements
Required:
• Bachelors degree
• TWO Years or more College Admissions Experience
• Strong written and oral communication skills
• Strong organization skills and attention to detail
Preferred:
• Two years or more project management experience
• Microsoft Office |
| Apply for this job |
PT: Admissions Rep Pace |
New York, NY |
Part time positions available ON CAMPUS at the Pace University Telecounseling Center located in the 163 William Street building. *Please note: We are classified as an off-campus position. You must be eligible for off-campus employment in order to apply.
Earn great money, make a lot of new friends and work in a fun environment for an average of 12-16 hours per week. Position is responsible for contacting prospective students who are interested in attending Pace University. We are looking for passionate, outgoing, and dedicated students to get involved and help recruit future Pace students! |
| Apply for this job |
PT: CR Non-Profit Rep |
Cedar Rapids, IA |
| Part time positions available in our Cedar Rapids office on the Kirkwood campus. Earn great money, make a lot of new friends and work in a fun environment for an average of 16-20 hours per week. Specifically, we contact members of various non-profit organizations to update records, foster great relationships between the organization and the prospects, as well as ask for gifts to support the non-profit organization. Examples of our clients are health care facilities, public broadcasting, various diocese, arts and cultural facilities and higher education institutions. We are looking for responsible, dedicated employees interested in making a difference in the non-profit world. |
| Apply for this job |
PT: CR Non-Profit Rep (Bilingual) |
Cedar Rapids, IA |
| Part time positions available in our Cedar Rapids office on the Kirkwood campus. Earn great money, make a lot of new friends and work in a fun environment for an average of 16-20 hours per week. Specifically, we contact alumni and members of various organizations to update records, foster great relationships between the organization and the prospects, as well as ask for gifts to support the non-profit organization. We are looking for responsible, bilingual (English & Spanish speaking)dedicated employees interested in earning their way through college (we pay tuition assistance) and making a difference in the non-profit world. |
| Apply for this job |
PT: Non-Profit Rep Chapel Hill |
Chapel Hill, NC |
| Part time positions available now in our Chapel Hill Calling Center located near campus. Earn great money, make a lot of new friends and work in a fun environment for an average of 16-20 hours per week. Specifically, we contact alumni and members of various organizations to update records, foster great relationships between the organization and the prospects, as well as ask for gifts to support the non-profit organization. We are looking for responsible, dedicated employees interested in earning their way through college (we pay tuition assistance) and making a difference in the non-profit world. |
| Apply for this job |
PT: Non-profit Rep Lowell |
Lowell, MA |
| New jobs located on campus and perfect for UMASS students!! *Please note: We are classified as an "off-campus" position. You must be eligible for off-campus employment in order to apply.
Part-time fundraising 16-24 hours per week. Position is responsible for contacting alumni to update records, foster great relationships and ask for gifts to support the University. No Friday or Saturday shifts scheduled! Great money, flexible hours.
Wannalancit Mills Complex
3rd Floor (UMass Lowell Calling Center RuffaloCODY)
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| Apply for this job |
PT Call Center Representative |
Cedar Rapids, IA |
| Part time positions available in our Cedar Rapids office on the Kirkwood campus. Earn great money, make a lot of new friends and work in a fun environment for an average of 16-20 hours per week. Specifically, we contact alumni and members of various organizations to update records, foster great relationships between the organization and the prospects, as well as ask for gifts to support the non-profit organization. We are looking for responsible, dedicated employees interested in making a difference in the non-profit world. (S4) |
| Apply for this job |
S4 Pt Caller |
Cedar Rapids, IA |
| Another Job |
| Apply for this job |
S4 PT Caller 2 |
Cedar Rapids, IA |
| Another Job |
| Apply for this job |
S4 PT Caller 3 |
Cedar Rapids, IA |
| Yet another job |
| Apply for this job |
S4 PT Caller 4 |
Cedar Rapids, IA |
| another job. |
| Apply for this job |
S4 Test 2 |
Cedar Rapids, IA |
| Another Test Job |
| Apply for this job |
S4 Test 3 |
Cedar Rapids, IA |
| Another S4 Test Job |
| Apply for this job |
S4 Test Job |
Cedar Rapids, IA |
| This is a part time job for the S4 Call Center |
| Apply for this job |
Student Caller |
Austin, TX |
| Student Fundraisers are responsible for calling constituents of the institution, providing institutional updates, stewarding fundraising efforts and updating contact information.
Students will utilize an automated calling system in a professional and enthusiastic environment. Qualified candidates will demonstrate strong oral and written communication skills, insightful knowledge of the institution, an ability to accept direction and a strong desire to achieve goals.
The Calling Center offers flexible scheduling Sunday from 12:00 – 4:00; 5:00 – 9:00 and Monday thru Thursday 5:00 – 9:00 pm, as well as, Saturday from 10:00am – 2:00pm; 2:30 – 6:30. Student Fundraisers are required to select and work 3 shifts each week with at least one of those shifts being on the weekend.
Flexible scheduling, tuition assistance and bonus opportunities are available.
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| Apply for this job |
Student Fundraiser |
New York, NY |
| Applications are currently being accepted for a limited number of Fall Semseter Student Fundraiser positions!
Training classes begin Friday, September 11th. Apply now to be considered for this competitive position
Being a student fundraiser is a fantastic opportunity to earn some cash while building your resume, improving your networking and communication skills, and having a great time with your fellow students!
The Calling Center offers flexible scheduling (8 shift options each week) to allow students to work around both their academic and personal schedules! Competitive hourly rate, tuition assistance and bonus/promotion opportunities are available.
Student Fundraisers are responsible for calling constituents of NYU, providing institutional updates, stewarding fundraising efforts and updating contact information. Students will utilize an automated calling system in a professional and enthusiastic environment.
Qualified candidates will demonstrate strong oral and written communication skills, insightful knowledge of the institution, an ability to accept direction and a strong desire to achieve goals.
If interested, please fill out the online application by clicking the “Apply for Job” link below. You will receive an email confirmation, additional job information, and an invitation to interview soon after you submit your application |
| Apply for this job |
Student Fundraiser |
Chapel Hill, NC |
| Calling Shifts are Sunday 2:00-5:00pm, Sunday 5:30-9:00pm and Monday-Thursday 6:00-9:30pm. Callers enjoy flexible scheduling, a fun and friendly atomosphere and can earn $8.50/hr.
Student Fundraisers are responsible for calling constituents of the institution, providing institutional updates, stewarding fundraising efforts and updating contact information.
Students will utilize an automated calling system in a professional and enthusiastic environment. Qualified candidates will demonstrate strong oral and written communication skills, insightful knowledge of the institution, an ability to accept direction and a strong desire to achieve goals. The Calling Center offers flexible scheduling Sunday 2:00-9:00 and Monday thru Thursday 6:00-9:30pm. Student Fundraisers are required to select and work 3 shifts each week.
Flexible scheduling, tuition assistance and bonus opportunities are available. |
| Apply for this job |
Student Fundraisers |
Lowell, MA |
| Student Fundraisers are responsible for calling constituents of UML, providing institutional updates, stewarding fundraising efforts and updating contact information. Students will utilize an automated calling system in a professional and enthusiastic environment. Qualified candidates will demonstrate strong oral and written communication skills, insightful knowledge of the institution, an ability to accept direction and a strong desire to achieve goals. The UML Call Center offers flexible scheduling Sunday from 1:00 – 8:00 and Monday thru Thursday 6:00 – 9:00 pm. Optional shifts are offered on Friday from 5-8pm, and on Saturday 12-4pm. Student Fundraisers are required to select and work 3 shifts each week, including a Sunday shift. Flexible scheduling, tuition assistance and bonus opportunities are available.
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| Apply for this job |
Telefundraising Representative |
New York, NY |
| Student Fundraisers are responsible for calling constituents of the institution, providing institutional updates, stewarding fundraising efforts and updating contact information. Students will utilize an automated calling system in a professional and enthusiastic environment. Qualified candidates will demonstrate strong oral and written communication skills, insightful knowledge of the institution, an ability to accept direction and a strong desire to achieve goals. The Calling Center offers flexible scheduling Sunday from 2:00 – 5:00pm, 5:30 – 8:30 and Monday thru Thursday 6:30 – 9:30 pm. Student Fundraisers are required to select and work 3 shifts each week. Flexible scheduling, $12.75 hourly rate, tuition assistance and bonus/promotion opportunities are available.
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| Apply for this job |
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