Heather is originally from Michigan, where she attended and graduated from Northern Michigan University. She started her fundraising career as an undergrad, working with Northern's annual giving programs in the development office.

During her time at NMU, Heather held the position of supervisor, telephone campaigns where she oversaw the telemarketing program. Later, she was promoted to associate director of the Annual Fund and responsible for the direct mail and telemarketing programs, and served as co-founder and advisor to the Northern Michigan University Student Alumni Foundation.

Upon leaving NMU, Heather joined the staff and students at the University of California, Los Angeles (UCLA). There she held the positions of manager of operations and later was promoted to director of the 45-station UCLA call center. During Heather's tenure, this program was responsible for raising over $4 million dollars pledged and saw an increase from 9% to 26% credit card participation rate, and an 11% increase in unrestricted dollars pledged.

Heather was then promoted to director of the UCLA Fund Chancellor?s Associates. In this capacity, she managed UCLA's annual giving leadership levels (gifts of $2,500 and up), operational support, Chancellor's Associates special projects, and volunteer management. During this time, Heather created a volunteer recognition tracking program and developed a volunteer training manual.

Heather currently resides in Chicago and is pleased to be a member of the RuffaloCODY team. As Vice-President, Non-Profit Services, Heather works with institutions in planning and implementing annual giving programs and leadership volunteer efforts. This includes telemarketing and direct mail efforts for parent, student, and senior class gift programs, campaign giving, donor stewardship and recognition strategies, and prospect management.

Heather is an active member of the Association of Fundraising Professionals (AFP) and Annual Giving Professional Network (AGPN). She has been recognized for her efforts in higher education and is listed among United Who's Who in Executives & Professionals organization. She has been a pervious speaker for CASE and AFP, as well as a presenter and Conference Chair for RuffaloCODY's Users Group Conferences. She has been recognized with "stellar speaker" status by CASE for her presentations.

Contact Heather toll-free at 1-800-756-7483, in Illinois at 773-528-2271 or
via e-mail at heather.albrecht@ruffalocody.com.